MEET BESTWAY
Bestway Grupp & Fontakt: Finding New Clients and Reactivating Past Connections
360+
satisfied customers
15+
years of transport and logistics
38%
Interested in working with Bestway
Bestway Grupp OÜ transports both grouped goods and full loads across Northern, Central, Western and Southern Europe, offering excellent delivery times and competitive prices thanks to their reliable partners and terminal-based routes. They operate with their own fleet of haulage vehicles while also using contractors to meet growing demand, and provide a full range of logistics services including maritime and container transport, air transport, customs procedures and additional cargo insurance. In addition to regular transport, they also handle ADR goods, temperature-sensitive cargo, oversized shipments and project-based transport, supported by a team available around the clock.
In logistics, decision‑makers respond best when outreach is direct, clear and culturally aligned, which is why Fontakt focused on structured, personal phone outreach as the main channel for Bestway. We built a clean and targeted list, identified the right decision-makers and connected Bestway directly with interested prospects — prioritising strong, relevant conversations over sheer volume. The entire early sales process was handled by Fontakt: first contact, qualification and guiding prospects toward real discussions. Each call centred on simple, practical questions that helped both sides quickly understand whether the fit was real and whether collaboration made sense.
At Fontakt, we get to collaborate with companies that truly stand out in their field — and Bestway Grupp OÜ is one of them. We are happy to share first results of our Presales campaign where we helped Bestway map new potential clients and re‑activate older relationships.
After our first 100 structured mappings, the market response spoke for itself:
38% HOT – full match & immediate interest with Bestway
29% NEUTRAL – good match, interest expected soon
33% COLD – valuable market insights, but not ready yet
Beyond generating leads, this process delivered valuable market insights: whom companies currently rely on, why they choose certain providers, what pain points or bottlenecks they face, how decision-making works internally and which expectations shape their choice of logistics partner. Thanks to this information, Bestway can make the best offers for the clients.
The reason behind this strong traction is simple: Bestway is genuinely a great logistics partner.
What makes Bestway so good?
Bestway stands out for a number of reasons: they handle urgent inquiries first and provide real‑time updates directly from their logistics team, while being known for simplicity, efficiency, flexibility and consistently friendly communication. Their pricing is competitive and transparent, and clients value their quick, clear responses supported by experienced coordinators and loyal drivers who know Europe inside out. With 24/7 availability, a 100% Estonian, young and energetic team, and a commitment to helping customers understand the logistics landscape. Bestway covers nearly all of Europe with ease from Western and Southern Europe to Central Europe and Scandinavia, including destinations ranging from Germany and Italy to Sweden, Norway and even Iceland.
We’re proud to support companies, who combine professionalism, responsiveness and a truly human approach to logistics like Bestway.
Want to expand to the Baltics or Scandinavia? Write us at [email protected]