Top 5 Telemarketing Companies in Latvia

Telemarketing remains one of the most effective ways to reach decision-makers, validate markets and generate qualified leads — especially in B2B sectors. Latvia has a mix of established local call centers and regional outbound sales specialists serving both domestic and international clients.

Here are five notable telemarketing companies operating in Latvia:

1. Telemarket

Founded in 1998, Telemarket is one of the most established telemarketing companies in Latvia. The company focuses on outbound telesales, customer acquisition and campaign-based calling projects.

Services include:

• Outbound telesales
• Customer retention campaigns
• B2C and B2B telemarketing

Telemarket is generally suited for companies looking for structured call center support within Latvia.

2. Fontakt

Fontakt is a Baltic and Nordic B2B telemarketing and outbound sales company working across Latvia, Estonia, Lithuania, Finland and Sweden.

The company focuses primarily on B2B telemarketing, cold calling, presales campaigns and appointment setting. In addition to outbound campaigns, Fontakt also supports international companies entering Baltic and Nordic markets through market validation and sales outsourcing.

Core services:

• Telemarketing & cold calling
• Lead generation & presales
• Appointment setting
• Sales outsourcing
• Market entry support

Fontakt conducts campaigns in multiple languages including Latvian, Estonian, Lithuanian, Finnish, Swedish, Russian and English, which can be relevant for cross-border B2B projects.

3. BPO Services

BPO Services provides telemarketing and broader call center outsourcing solutions from Latvia. Their offering includes outbound sales calls, customer support and multilingual contact center services.

Services include:

• Outbound campaigns
• Customer service outsourcing
• Multilingual support

They are typically a fit for companies needing flexible contact center capacity.

4. Sonido

Sonido operates as a multichannel contact center offering telemarketing, surveys, appointment booking and customer engagement services.

Services include:

• Telemarketing campaigns
• Customer surveys
• Omnichannel customer communication

They are often involved in larger customer communication projects requiring structured processes.

5. SalesRoads

SalesRoads is an international sales outsourcing company that serves clients globally, including those targeting the Baltic region. The company focuses on B2B outbound prospecting and pipeline development.

Services include:

• Outbound lead generation
• Appointment setting
• Sales development representative (SDR) support

They may be relevant for companies looking for an international outbound sales partner rather than a locally based call center.

Final Thoughts

Latvia’s telemarketing landscape includes both traditional call centers and specialized B2B outbound sales partners.

The right choice depends on:

• Whether you target B2C or B2B
• Whether you need local Latvian outreach or cross-border campaigns
• The level of strategic sales involvement required

For high-volume consumer campaigns, established call centers may be suitable.
For structured B2B outreach and regional expansion, specialized outbound sales agencies can offer additional strategic support.