CRM customer management solution
Control the entire customer life cycle in one solution. From finding them, communicating with them, to finding the best solution for them and providing customer support.
Your sales growth partner!
Sales start with the database!
You have the most up-to-date and informative database in Estonia and direct contacts of responsible persons.
Sales start with the database!
High-quality, organized, and up-to-date data helps you identify the right customers and get in touch with the right people.
We can also help you analyze your existing customer database.
Sales success lies in strong customer relationships
We help you:
- create customer relationships
- map customer needs
- generate interest
- arrange meetings
- sell your product over the phone and face-to-face
Tell us how many customers you need and we will bring them to you.
Fontakt’s unique Presales service helps you create new customer relationships.
Read moreYour hero in foreign markets. Exporting is expensive if you do it wrong. Our specialists are locals who know the market, understand the customs and will lead you to a worthy client.
Read moreCalling a stranger makes you feel weak?
We love cold calls! We pick up the phone for you and bring you the clients you have already talked to.
Sales tools at your fingertips
We digitize your company’s sales and customer-related processes and activities into one environment.
Read more
Clients whose turnover we increased
Fontakt and Alexela have been cooperating since 2011. Thanks to Fontakt’s databases, technology, and specialists, Alexela sells more than 30 million liters of fuel more per year, and this number is growing every year.
With the help of the Fontakt team, we were able to make the customer support experience excellent for more than 5,000 online shoppers. A number that is still growing. Many thanks to Fontakt for helping bring Askly to more online stores and improve the quality of e-commerce.
Personalized CRM for our activities, carefully thought-out preparations and heartfelt implementation of digital marketing solutions along with phone calls are exactly why we cooperate with Fontakt.
I sincerely recommend working with Fontakt. Their service is unique and combines modern digital solutions with a human approach – person-to-person phone calls.
The result is thoroughly mapped customer information with decision-maker contacts who are ready to wait for a call from a salesperson.
Fontakt’s professionalism and efficiency are remarkable, and working with them will definitely lead to success.
As a result of the cooperation with Fontakt over several years, clients interested in insurance services reach us, which significantly saves our time and resources. Fontakt successfully works as an extension of the sales department.
We finally got a CRM that is flexible, takes into account our business needs and ensures 100% control over the business.
The Fontakt team is very good at communication and thinks about the fulfillment of the project’s goal. If necessary, suggestions are made during the work and quick changes are made that help achieve the set goals. Agreed activities are carried out correctly and appropriately, and there is a constant overview of the work and a thorough analysis and summary at the end of the project.
The information that Fontakt has helped us gather about both the segment and the overall direction of the market has helped us make better strategic decisions.
Our collaboration with Fontakt has been pleasant, professional, and flexible. We especially appreciate their genuine interest in understanding how our business operates, which has built a strong foundation of trust. Thanks to Fontakt’s high-quality and fast-delivered lists, we’ve been able to successfully grow our business, and Sunly’s activities have reached a wide range of entrepreneurs across Estonia.
Our superheroes are at your disposal
20 years
experience in B2B sales
589 000
person we contact every year
473m €
higher turnover for our clients
We’ll find the sales leads
We’ll find you potential clients from around the world and create a database of them.
We’ll make them into clients.
We’ll arouse interest in your product or service in sales leads and put potential clients in contact with you.
We’ll give you the sales tools.
We’ll provide you with tools that make sales, marketing and project management even more effective.
Interested? We’ll call you. We’re good at it.
Fontakt Sales Academy
Frequently
Asked Questions
Did not find the answer?
Contact us:
[email protected]
Fontakt provides a full range of B2B sales development solutions, including telemarketing services, cold calling services, outbound B2B calling, lead generation, appointment setting, and sales qualification. We also supply high-quality B2B databases for Estonia, Latvia, Lithuania, Finland and Sweden, as well as build custom CRM solutions that support telemarketing workflows, sales processes and customer management. Our services help companies reach decision-makers faster and grow their B2B sales pipeline efficiently across the Baltic and Nordic markets.
Telemarketing is a professional outbound calling service designed to introduce a product or service, identify prospects, qualify leads and schedule sales meetings. Fontakt offers telemarketing services in Estonia, Latvia, Lithuania, Finland and Sweden, using trained multilingual agents who understand each market’s business culture and decision-making structure. Our telemarketing approach focuses on contacting the right companies, reaching real decision-makers and generating high-quality B2B leads that support predictable sales growth.
Yes. Fontakt is a leading provider of cold calling services in the Baltics and Nordic region. Cold calling (outbound calls to contacts who have not interacted with your brand before) is one of the fastest ways to create new B2B opportunities. Our cold calling teams in Estonia, Latvia, Lithuania, Finland and Sweden specialize in identifying decision-makers, generating interest, qualifying prospects and booking meetings. Cold calling is a key part of our telemarketing and lead generation strategy.
Fontakt operates across five countries, delivering telemarketing and calling services in:
- Estonia
- Latvia
- Lithuania
- Finland
- Sweden
We adapt our calling scripts, outreach strategies and appointment setting processes to each market, ensuring high-quality results whether your target audience is in the Baltics or Scandinavia.
Yes. Fontakt maintains extensive B2B databases for Estonia, Latvia, Lithuania, Finland and Sweden. These databases include company profiles, industries, revenue data and decision-maker contact details. High-quality B2B data is essential for successful telemarketing and cold calling campaigns, and our datasets are optimized for outreach, CRM usage and B2B lead generation. We also offer standalone database sales for companies that want to run their own calling or email campaigns.
Yes. Appointment setting is one of Fontakt’s core services. Our telemarketing and cold calling teams schedule qualified sales meetings with decision-makers across Estonia, Latvia, Lithuania, Finland and Sweden. Every meeting is pre-qualified to match your ideal customer profile, ensuring your sales team only speaks with relevant and interested prospects. Appointment setting is an ideal solution for companies that want to focus on closing deals instead of making hundreds of outbound calls.
Telemarketing and cold calling remain among the most effective B2B sales channels because they allow direct communication with decision-makers. These services help companies:
- Generate new high-quality B2B leads
- Understand market demand quickly
- Reach executives that digital ads often miss
- Build a strong and predictable sales pipeline
- Qualify prospects before handing them to sales
- Shorten sales cycles
Telemarketing is especially effective in Estonia, Latvia, Lithuania, Finland and Sweden, where business cultures value clarity, professionalism and direct communication.
Yes. Fontakt provides lead qualification as part of our telemarketing and cold calling operations. Our agents confirm whether a prospect fits your target criteria, identify needs, budget and decision timelines, and filter out low-quality leads. This ensures that your sales team receives only the most promising opportunities — improving efficiency and increasing conversion rates.
Yes. Fontakt builds custom CRM solutions that integrate telemarketing, lead generation, appointment setting and B2B database management. Our CRM systems help companies automate workflows, track outbound activity, manage sales pipelines and improve the overall efficiency of telemarketing and cold calling campaigns. A custom CRM ensures better visibility, cleaner data and stronger sales results.
Absolutely. Fontakt supports market entry into Estonia, Latvia, Lithuania, Finland and Sweden through telemarketing, cold calling, lead generation, appointment setting and B2B data research. Our market entry services help companies validate their value proposition, identify target audiences, reach local decision-makers and build a strong sales presence. This is ideal for technology companies, SaaS providers, manufacturing companies and service businesses expanding into the Baltics and Scandinavia.
Fontakt has over 20 years of experience providing telemarketing services, cold calling, B2B calling services, lead generation, appointment setting, B2B database solutions and CRM development. We are trusted by some of the largest companies in the Baltic and Nordic region, thanks to our long-term expertise and proven sales results.
ou can reach Fontakt by email at [email protected].
We are happy to discuss telemarketing services, B2B databases, cold calling campaigns, lead generation, appointment setting and CRM solutions for your business.
