Manage the client’s entire lifecycle. From finding them and communicating with them to offering the client the best solution and customer support.
Manage the sale starting from the first lead until the contract is signed. You’ll get a complete overview of each client’s position in the sales pipeline.
You’ll also get a comprehensive overview of all the company’s projects: including the deadlines, responsible persons, profitability, etc.
Improve client service. An interactive call centre can direct clients into the queue and the appropriate agent.
Manage all your marketing through CRM. Create content and use predefined design templates. Automate recurring activities.
Offer the best client support with CRM by always being where the client is looking for you. Receive client inquiries and monitor their resolution.
We’ll conduct well-planned and clearly targeted phone campaigns for you, whether you wish to sell or collect data.
We’ll help you conquer export markets by using our local contacts, extensive databases and effective sales strategies.
You’ll get access to Estonia’s most up-to-date and information-intensive companies database, including the contacts for the key personnel.
We find customers in your database to whom you can sell even more. We will also enrich the database with new equally profitable contacts.
We use personal messages, smart targeting and automated activities to raise awareness of your product or service.
Just let us know what your goals are and leave the rest to Fontakt.
You can find out about your data protection rights here.
If you wish to submit a data protection application, please fill in this form
For each data protection request, Fontakt checks whether your request can be granted. Please fill in the required fields on the form and prove your identity. We must identify you in order to prevent the transfer of personal data to unauthorized persons, to create and find the information you have requested from us and to provide you with any information relating to data subjects. Please note that if we are unable to identify you and protect the rights and freedoms of the data subject, Fontakt will not be able to grant your request.
Fontakt will respond to your request as soon as possible, but no later than within one month of receiving the request. If it is not possible to complete the request within one month, Fontakt may extend the deadline for replying by two months, notifying you of the extension of the deadline and the reasons for it within one month of receiving the request. If you need assistance with your data protection request, please contact the Data Protection Officer at abc@fontakt.com.
