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  • (+372) 555 97 089
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  • Databases
  • Presales
  • CRM
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    CRM introduction

    Manage the client’s entire lifecycle. From finding them and communicating with them to offering the client the best solution and customer support.

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    Sales and client management

    Manage the sale starting from the first lead until the contract is signed. You’ll get a complete overview of each client’s position in the sales pipeline.

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    Project management

    You’ll also get a comprehensive overview of all the company’s projects: including the deadlines, responsible persons, profitability, etc.

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    Call Center

    Improve client service. An interactive call centre can direct clients into the queue and the appropriate agent.

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    Marketing

    Manage all your marketing through CRM. Create content and use predefined design templates. Automate recurring activities.

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    Client support

    Offer the best client support with CRM by always being where the client is looking for you. Receive client inquiries and monitor their resolution.


    CRM advantages
    Advantages of CRM
    All the functions
    Plans and prices
    Plans and prices
    Plans and prices
  • Additional services
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    Telemarketing

    We’ll conduct well-planned and clearly targeted phone campaigns for you, whether you wish to sell or collect data.

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    Export service

    We’ll help you conquer export markets by using our local contacts, extensive databases and effective sales strategies.

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    Databases

    You’ll get access to Estonia’s most up-to-date and information-intensive companies database, including the contacts for the key personnel.

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    Business analysis

    We find customers in your database to whom you can sell even more. We will also enrich the database with new equally profitable contacts.

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    Digital marketing

    We use personal messages, smart targeting and automated activities to raise awareness of your product or service.


    Looking for more?

    Just let us know what your goals are and leave the rest to Fontakt.

    Check out the presales service
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Pricelist

CRM

Service charges
PriceUnit
Hourly rate90 €hour
Setup work90 €hour
Project management90 €hour
Main user training90 €hour
User training90 €hour
Testing90 €hour
Directo connector90 €hour
Merit Aktiva base connector250 €pc
Monthly fees
PriceUnit
Fontakt CRM Regular399 €month
Fontakt CRM Full1199 €month
Fontakt CRM user fee (per 1 user)49 €month
Standard SLA0 €month
Gold SLA1150 €month
Platinum SLA2400 €month
Massmailing start250 €month
Massmailing standard400 €month
Massmailing max800 €month
Call portal100 €month
Contact Center400 €month
Self-service portal standard345 €month
Self-service portal max860 €month

Digital marketing

PriceUnit
Hourly fee90 €hour
Design90 €hour
Development work90 €hour
Copywriting90 €hour
SMS campaign up to 1000 recipients200 €pc
SMS campaign up to 5000 recipients550 €pc
SMS campaign up to 10 000 recipients725 €pc
SMS campaign up to 20 000 recipients1225 €pc

Presales

Database

Business analysis

Pricelist

  • CRM
  • marketing
  • Presales
  • Database
  • analysis

Presales

We’ll find the clients for you, arouse their interest and bring them to you, so you can complete the sale.

CRM

A tool for managing clients, increasing sales and running projects.

Export service

We’ll help you expand to export markets and achieve long-term goals.

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Your superpower for building and developing client relationships

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    abc@fontakt.com
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    (+372) 555 97 089
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Solutions

  • Presales
  • CRM

Support services

  • Telemarketing
  • Export
  • Databases
  • Business analysis
  • Digital marketing

About the company

  • About us
  • Careers
  • Our team
  • Contact

Useful

  • Sales academy
  • Support
  • EST
Edukas Eesti ettevõte 2020
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