TELEMARKETING
Calling a stranger
makes you feel uneasy?
We love making cold calls! We’ll lift the phone for you and deliver clients who’ve already been warmed up.
They’re waiting for our calls.
Detailed preparation, skilfully selected contacts and convincing callers.
That’s how we’ll get clients for you.
472 500
calls made in 2020
94%
of the people we speak with continue to communicate with us
36 412
new client relationships established in 2020
How does telemarketing work?
1.We get to know your product or service
- We get to know your product or service as if we use it daily.
- Together, we will set the goals we want to achieve with the campaign.
- We’ll write a convincing call script and train our telemarketers be specialists representing your product or service.
2.We’ll establish a magical Fontakt with the client
- We’ll create an ideal database of your best clients and similar profiles based thereon.
- We’ll phone those who might need your product or service and who will welcome our call the most.
- We can introduce ourselves to the client as your partner or even as someone from your company.
3.We look at the data and plan for the future
- You can monitor the fruits of our work in real time. This way, you can refine your campaign on an ongoing basis.
- At the end of the campaign, we’ll analyse the data and provide you with a summary.
- And repeat what works by copying and adjusting successful campaigns.
Other miracles can be performed over the phone as well.
Sales leads
We’ll separate the wheat from the chaff and bring you the ideal client – someone who is interested and ready to buy. You enter the picture once it’s time to shake hands.
Client meetings
We’ll arrange the client meetings on your behalf. The less you worry about doing business, the better you can refine the service experience.
Updating client information
Personnel changes, priorities change, and your databases become outdated. We check and update your clients’ information – so it remains useful.
Studies and surveys
As the saying goes, data is the new oil. We collect data and conduct research by phone or online. Use them cleverly, e.g., to gain a market advantage.
Sending invitations
Treat your guests respectfully by contacting them directly. We’ll inform them of your events and register their attendance by phone. Who can say no?
Telephone sales
You guessed right. The sales with the best price and quality ratio are made over the phone. We will conclude your contracts, sell your products, and increase your profits.
Clients whose turnover we increased
Fontakt and Alexela have been cooperating since 2011. Thanks to Fontakt’s databases, technology, and specialists, Alexela sells more than 30 million liters of fuel more per year, and this number is growing every year.
With the help of the Fontakt team, we were able to make the customer support experience excellent for more than 5,000 online shoppers. A number that is still growing. Many thanks to Fontakt for helping bring Askly to more online stores and improve the quality of e-commerce.
Personalized CRM for our activities, carefully thought-out preparations and heartfelt implementation of digital marketing solutions along with phone calls are exactly why we cooperate with Fontakt.
I sincerely recommend working with Fontakt. Their service is unique and combines modern digital solutions with a human approach – person-to-person phone calls.
The result is thoroughly mapped customer information with decision-maker contacts who are ready to wait for a call from a salesperson.
Fontakt’s professionalism and efficiency are remarkable, and working with them will definitely lead to success.
As a result of the cooperation with Fontakt over several years, clients interested in insurance services reach us, which significantly saves our time and resources. Fontakt successfully works as an extension of the sales department.
We finally got a CRM that is flexible, takes into account our business needs and ensures 100% control over the business.
The Fontakt team is very good at communication and thinks about the fulfillment of the project’s goal. If necessary, suggestions are made during the work and quick changes are made that help achieve the set goals. Agreed activities are carried out correctly and appropriately, and there is a constant overview of the work and a thorough analysis and summary at the end of the project.
The information that Fontakt has helped us gather about both the segment and the overall direction of the market has helped us make better strategic decisions.
Frequently asked questions
Can’t find the answer?
Contact:
olev.tehver@fontakt.com
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